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Change or cancel your trip
They are charges fees attached to some ticket changes or cancellation , Ticket cancellation or change is free within 24hrs of purchase, Please make sure you take note of the rules and restrictions in your itinerary for fees and other details prior to initiating a change or cancellation from our ticket partners After 24hrs extra charges will be added to the change of cancellation fee.
Ticket refund policy
Tickets after flight departure are not refundable, please take note If your booking tickets are eligible for a refund, Normally our partners process the refund within 24 hours and take up to 7 days for your bank to credit the money to your account, Once the refund is initiated, You will receive an email about the refund receipt with details regarding the refund amount, how, and when you'll get your refund.
Contact our support for help
If you have any complaints or questions about your bookings, Please write our support - support@studyinfoweb.eu Since you have purchased your tickets from our partners through us, We help you to resolve any dispute resulting in a ticket refund and hotel booking in time. Please make sure you read the rules and regulations when purchasing your tickets to avoid issues.